At Natural Life, we want all of our customers to be happy and satisfied with their purchase. That’s why we offer a flexible and easy return policy.
If you are not satisfied with your purchase or have changed your mind, you may return the item to us within 30 days of delivery. We will happily provide a full refund, exchange or store credit for any items returned within this time frame.
Please note that returns may only be accepted with the original purchase receipt, tags and packaging still attached, and in an unused condition.
Returning Your Items
To return an item, please call us at 1-800-555-1234, or email us at info@naturallife.com to notify us that you would like to return an item. We will provide you with a return authorization number and all of the instructions you need to return your item. For items that are being returned to us, please ensure that the package is sent with a tracking number, as we cannot be responsible for items that are not received by us.
Refunds
Once we have received and processed your return, you will be notified via email. Your refund will be processed within 5-7 business days, and a credit will be applied to your original method of payment.
Please note that original shipping charges are non-refundable. If you received free shipping on your order, the original shipping cost will be deducted from your refund.
Damages and Defects
If you have received an item that is damaged or defective, please contact us immediately at 1-800-555-1234 or info@naturallife.com so that we can issue you a replacement. Replacement items will be shipped to you free of charge.
Gift Returns
If you have received an item as a gift and would like to return it, please contact us at 1-800-555-1234 or info@naturallife.com. We will provide you with a gift card for the amount of the gift.
Exchanges
We are happy to exchange an item for a different size, color or style. Please contact us at 1-800-555-1234 or info@naturallife.com to notify us that you would like to make an exchange. We will provide you with a return authorization number and all of the instructions you need to make the exchange.
Please note that for any exchange, the original purchase receipt must be provided and the original tags and packaging must be attached to the item. The item must also be in an unused condition.
Final Sale Items
All items marked as “Final Sale” are not eligible for return, exchange or store credit.
Tips and Ideas
Before making a return, make sure to read through our return policy to ensure that you are eligible for a return or exchange. You should also make sure to include all of the original receipts and tags with your return. If you are making an exchange, make sure to include the original purchase receipt and tags in the package, as well as the original packaging.
When returning an item, make sure to get a tracking number for the package. This will ensure that the package is received by us and that you get your refund as quickly as possible.
Contact Us
If you have any questions about our return policy, please feel free to contact us at 1-800-555-1234 or info@naturallife.com.
We are dedicated to providing our customers with the best shopping experience possible, and we are always happy to help in any way we can.
At Natural Life, we want all of our customers to be happy and satisfied with their purchase. We understand that sometimes things don’t work out, and that’s why we offer a flexible and easy return policy. If you are not satisfied with your purchase or have changed your mind, you may return the item to us within 30 days of delivery. Please contact us if you have any questions about our return policy, and we will be happy to help.
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